(800) 706-1259 contact@uprootonline.com

You got questions, we got answers.

FAQ’s

Why should I work with Uproot instead of its competitors?

Unlike other Facebook advertising agencies, Uproot doesn’t charge a set-up fee, and we offer a simple month-to-month retainer, no contracts, no outsourcing, a great team, and expertise!

What kind of results can I expect?

The key indicators we see if a campaign is successful is fully dependent on the objective you establish with us at the begining of the campaign. Whether it’s traffic, awareness, or actual conversion/sales, we’ll evaluate how many people actually converted into the desired objective. If you’ve already used Facebook Ads in the past with few results, we’re pretty sure we can see what common pitfalls you may have ran into to make it into a more succesfull campaign.

How many campaigns and ad sets do you do?

This depends greatly on your ad budget, strategy, and objective. We cannot give you a fair and accurate answer to this, as this doesn’t have a blanket answer. We’ll find out what works best for your marketing goals!

Can I cancel at any time?

We work our butts off every month to make sure you’re getting the service you deserve. This is why we don’t lock you in any contracts. We just ask and require you to give us a 30 days heads up so we don’t leave a mess! You’ll always have admin access to your profiles, and of course we’ll always use your ad account.

What is the typical process with Uproot once we get started?

Once you signed our project proposal and submitted your information via our client questionaire, your account manager will contact you via email. You will hear from your account manager within one business day. Afterward, our marketing team will set up your account, do a Pixel audit, ask for your list of customers, and set up your campaign.

How much should my Facebook Ads budget be?

We recommend you analyze that by establishing what goals you’re trying to accomplish using Facebook Ads. For example a lead generation campaign, you would need to know exactly how much (LTV) Life time value a customer has for you. Based on this principle you would need to know how much you’re willing to spend on aquiring each lead. We can always recommend and help you establish this!

How much should my Facebook Ads budget be?

We recommend you analyze that by establishing what goals you’re trying to accomplish using Facebook Ads. For example a lead generation campaign, you would need to know exactly how much (LTV) Life time value a customer has for you. Based on this principle you would need to know how much you’re willing to spend on aquiring each lead. We can always recommend and help you establish this!

How big is your team? Do you outsource?

Unlike other Facebook advertising agencies, Uproot doesn’t outsource a thing! Not even content, web design, or our mobile apps service. We also keep everything in house with our 6 person dream team!

Do you have any contracts?

The only contract with require you sign is our good faith contract that pretty much goes over our terms of service, ethics, and keeps our mutual interests protected. As in do we lock you in a contract where you have to keep paying? NO! We hate those contracts, and we work hard to earn your business every month. 

What do you use for hosting?

We use a company called Flywheel for out hosting. They don’t use shared servers, have 99.9% uptime, and other awesome stuff that helps us as an agency stay on top of any updates, security, and project workflows. 

Where are you located?

We’re located at a shared co-working space here in the Buckhead neighborhood, Atlanta, Georgia. The culture fits, and we’re at the center of the tech community here in Atlanta. Come visit us!

Not convinced yet?

Get in touch and speak with one of our social media marketing specialists.

Social Media Management & Facebook Ads Company Atlanta © 2018 - Uproot All Rights Reserved

Contact us

Email us with any questions or inquiries contact@uprootonline.com

Uproot

(800)-706-1259
PO BOX 14626
3340 Peachtree Rd NE, Atlanta, GA 30326